Northstars Hockey Drops

SHIPPING

• Orders typically are shipped out within 1-3 business days unless otherwise stated (shipping may take an extra day during high-volume times such as Black Friday/Cyber Monday).
• All orders are shipped from a USA address.
• $5.99 Flat-Rate Shipping - Orders $125+ Ship Free (U.S. Only). Includes APO addresses.
• We are not responsible for lost or stolen packages once your order has shipped.
• When ordering for a special occasion or gift, please keep in mind possible post office delays, especially during high-volume times such as holidays.

• STORE PICK-UP

• We will let you know via email when your order is ready for pick-up (typically within 24 hours of your order).
• We are closed Sunday (see our Store Hours & Location page).
• Please feel free to call us at (701) 873-5560 to see if your order is ready. 

• REFUNDS/EXCHANGES

• Returns/exchanges must be made within 15 days of purchase.
• Items are only eligible for a return/exchange when sent back in the original condition in which they were received: unwashed, tags attached, and in original packaging. Returns/exchanges must be free of any signs of wash, wear, or odors. 
• Buyer is responsible for return shipping and must obtain a tracking number for reference.
• Before attempting a return/exchange, contact us. If you do not contact us prior to a return/exchange, we will mark your package "Return to Sender" and we will not be responsible for any lost postage fees you incurred.
• Gift cards, sale/clearance items, pre-ordered items, items won in a giveaway are not available for returns/exchanges, as well as other items as needed at our discretion.